By Carolyn Bunce, Health, Edelman
The term “mobile health,” or mHealth, can be a bit indistinct. It means different things to different people, even to those who attended last month’s mHealth Summit in Washington, D.C. What’s more clear, however, is that with a projected industry worth of between $1.9 billion and $4 billon by 2014, this space is on the precipice of disrupting health care as we know it – and it is worthy of our attention.
On a basic level, the term “mHealth” refers to the idea that mobile technology – from cell phones to tablets, medical devices and new innovations we haven’t even seen yet – is not only revolutionizing the way people gain access to health and wellness information, but also changing the face of acute care and disease treatment in every corner of the world. Technology is shifting the power dynamic from providers to people.
This burgeoning industry, however, is still finding its footing. There is tremendous potential in mHealth, located somewhere between the traditional health care players (hospitals, payors, physicians and pharma), technology’s start-up bonanza, and the needs and expectations of the public. One company that’s on the right track is WellDoc, with its much-admired DiabetesManager® system, a mobile, clinical coaching software with FDA approval. DiabetesManager® recently released data showing the program reduces the ER visits and hospital stays of type 2 diabetes patients by 58 percent.
Even seemingly non-health-related companies are recognizing the business and public health opportunity. At Edelman’s popular mHealth panel, heavy hitters from Ford, AT&T and Lockheed Martin addressed Edelman Health Barometer findings, explaining why they see mHealth as the next frontier in their industries as well. (Click here to watch Edelman’s panel, “Delivering Pan-Industry Disruption: Powering-Up the ‘m’ in Mobile Health,” and here to watch a powerful interview with panelist Richard Boyd from Lockheed Martin.)
More than 3,600 technology gurus, business leaders, health care and industryprofessionals and patient advocates attended this year’s mHealth Summit, up about 10 times since the year prior, yet another indication of the growth of the mHealth space.
Here are four of our takeaways from the Summit.
One
For mobile health to become “business as usual,” physicians and patients alike must be empowered to use mHealth technology. This revolution is in its early stage—and hinges on the smartphone.
Throughout the Summit it was clear that attendees, largely health care, business and industry leaders, see mHealth as a paradigm shift that hinges on smartphones, and an opportunity to take more and better control over their health – and reign in its costs.
At his keynote address, Dr. Eric Topol, Vice Chairman of the West Wireless Health Institute, argued that a smartphone should be a required tool for every physician, as well as every person. And Health and Human Services Secretary Kathleen Sebelius opened the Summit by pointing out that for the first time, in 2011, more than half of the cell phones sold in the United States were smartphones, signaling a turning point and opportunity.
Every day new technological advances are moving medicine away from the likes of paper records, expensive procedures and even stethoscopes. In fact, during his keynote address, Dr. Eric Topol performed an echocardiogram on himself with a handheld device.
Two
The business of mHealth is complicated, and no unifying successful business model has been identified.
Defining success in mHealth can be tricky. While some innovations are successful in improving health, and others are enjoyable and addicting to use, not many are profitable. In fact, venture capitalist Lisa Suennen blogged that she couldn’t find anyone at the conference who could name an mHealth company that has more than $10 million in annual revenues.
The success of mHealth rests upon articulating a clear value proposition to a multitude of stakeholders: The health care system is so complicated that convincing just one party to effectively use mobile is not enough. Consumers rarely pay for their own care; providers are reliant on reimbursements; and big companies can be slow to join the bandwagon.
Tom Watlington, CEO of mHealth startup Sotera, put it this way: “Truly disruptive change is something that people resist, and many of the disruptive technologies in this space are undermining the businesses of the major players in the industry. No big technology company is going to go out and invent a disruptive technology which undermines their core business.”
Three
The U.S. government’s role in mHealth is evolving, serving as a catalyst for innovation in some cases and as a barrier in others. Particularly, issues of regulation and FDA approval are still very problematic for many mHealth start-up companies.
Government as a Barrier to Innovation:
Government as a Catalyst for Innovation:
Four
Undeveloped and emerging countries have a large role to play in mHealth. Mobile technologies have the potential to save millions of lives by allowing health care professionals to leapfrog over traditional development phases. In addition, these markets facilitate low-cost solutions that can be applied in the developed world.
Many mHealth innovations are well and widely used in underdeveloped and emerging countries because the infrastructure to support traditional health systems simply doesn’t exist. In some parts of Africa, more people have cell phones than have shoes. mHealth is a way to reach the populations of underdeveloped nations to disseminate health information or track diseases. Internationally, text messages remain the best way to communicate, as most cell phones are not smartphones.
This model has led to “reverse innovation” in which less expensive, easy-to-use innovations used abroad gain adoption in developing markets.
As physician and blogger Kent Bottles, M.D., points out, GE is a company hoping to benefit from reverse innovation. To date the company has developed a $1,000 handheld ECG for use in India and a $15,000 portable ultrasound for use in rural China. He writes, “These devices are much more affordable and rugged than their American counterparts, and they are now being sold in the United States.”
For additional coverage of the mHealth Summit:
mHealth Summit Insider
Chilmark: mHealth: Seemingly Stuck in Neutral
MedCity: 10 Startups from mHealth 2011
Health Populi: Value and values will drive the adoption of mobile health
MobiHealth News: How many mHealth startups make $10M a year?